Question 1

How much does it cost?

Accepted Answer

Building your event and issuing tickets is free. You pay a one-time fee only when you publish, tiered by capacity — from about $5 (100 credits) for a small gathering up to about $50 for a large or unlimited event. There is no subscription and no per-ticket fee, so you keep everything you charge your guests.

Question 2

Do you take a cut of my ticket sales or hold my money?

Accepted Answer

No. We don’t process your guests’ payments at all — you sell or invite however you already do. That means there’s no percentage taken from your sales, and no payout for us to hold or keep a reserve on. You pay one flat fee to publish and keep 100% of what you charge.

Question 3

How does check-in stop people getting in twice?

Accepted Answer

Each ticket has its own unique code. The first time you scan it, the guest is admitted and the ticket is marked used. If anyone tries the same QR again — even a screenshot or a photo of a printout — the check-in screen shows it was already used, including who checked in and when. Two people scanning the exact same ticket at the same moment can never both get in.

Question 4

Do I need a special scanner or app?

Accepted Answer

No. You scan tickets with your phone camera right in the browser — no scanner hardware and no app to install. On browsers without camera scanning you can type or paste the ticket code instead, which works everywhere.

Question 5

Can several people run check-in at once?

Accepted Answer

Yes. Share one check-in link with your door staff and each of them can scan from their own phone — no login needed. Everyone’s scans sync to the same single-use guarantee, so a ticket still admits exactly once no matter which door it’s scanned at. Rotate the link any time to revoke it.

Question 6

Do my guests need an app or account?

Accepted Answer

No. Guests just get a ticket with a QR — as an image, a printout, or a link. They show it at the door and you scan it. Nothing to download, no account to create.

Question 7

What if there’s no internet at the door?

Accepted Answer

Check-in validates each scan against our server, so you need a working connection at the door — a phone’s mobile data is plenty. If a device drops off briefly, the manual code-entry fallback runs the same single-use check as the camera.

Question 8

Can I have different ticket types, like VIP?

Accepted Answer

Yes. Add as many ticket types as you like (General, VIP, Early Bird…), assign tickets to each, and your check-in analytics break attendance down by type.

Question 9

How long does my event stay live?

Accepted Answer

A published event and its tickets stay valid for a full year, and re-publishing within that window is free. That covers everything from a one-night party to a season of recurring events.

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